Sep 14, 20203 minYour Job Is Not Your Self Worth What I've learned about self worth from this unexpected time away from work For the first time in my life, I’m not able to define myself...
Sep 3, 20202 minCustomer Support, Success, & Experience Recently during an interview I was asked what I thought the difference between customer support, customer success, and customer...
Aug 21, 20202 minThe BBQ Chicken Salad Experience What Panera's BBQ Chicken Salad taught me about customer experience
